Meet the top-of-the-line soundbar that’s here to pull you deep into the heart of all your favorite content. Bose Smart Ultra Soundbar with Dolby Atmos® and Bose TrueSpace technology separates instruments, dialogue, and effects, and places them in different parts of a room for a truly immersive spatial audio experience like you’ve never heard it before. Having a hard time hearing what your favorite characters are saying? A.I. Dialogue Mode automatically balances voice and surround sound for ultra-crisp vocal clarity. Plus, two upward firing dipole speakers work with Bose technologies to make it feel like your space is filled with sound from every direction — even overhead.
Supercharged and immersive
Supports Dolby Atmos
Immersion with proprietary TrueSpace
A.I. Dialogue Mode for vocal clarity
Control: Voice, remote, or app.
Wi-Fi®, Bluetooth®
AirPlay 2, Chromecast, Spotify Connect

Bose Smart Ultra Soundbar

4.7 out of 5 Customer Rating
$899.00
color Black

to

Benefits of buying direct from Bose
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1-year limited warranty
4 interest-free installments with   or Afterpay
Meet the top-of-the-line soundbar that’s here to pull you deep into the heart of all your favorite content. Bose Smart Ultra Soundbar with Dolby Atmos® and Bose TrueSpace technology separates instruments, dialogue, and effects, and places them in different parts of a room for a truly immersive spatial audio experience like you’ve never heard it before. Having a hard time hearing what your favorite characters are saying? A.I. Dialogue Mode automatically balances voice and surround sound for ultra-crisp vocal clarity. Plus, two upward firing dipole speakers work with Bose technologies to make it feel like your space is filled with sound from every direction — even overhead.
Supercharged and immersive
Supports Dolby Atmos
Immersion with proprietary TrueSpace
A.I. Dialogue Mode for vocal clarity
Control: Voice, remote, or app.
Wi-Fi®, Bluetooth®
AirPlay 2, Chromecast, Spotify Connect
product-image
Bose Smart Ultra Soundbar
color Black
$899.00

Product details

Bose Smart Ultra Soundbar tdt
What’s in the Box
  • Bose Smart Ultra Soundbar
  • HDMI™ eARC cable
  • Optical cable
  • ADAPTiQ headset
  • Power cord
  • Remote control (battery included)
  • Quick start guide
Microphones Built-in Microphone
Sound Options Surround Sound Configuration, 5.1.2 Speakers, Multiroom
Controls Remote Control, In App Control, In App Volume Control, Source Switching
Entire Product System 2.29" H x 41.14" W x 4.21" D (12.68 lb)
Product Material Plastic, Metal
Wireless Connectivity Bluetooth, Network (WiFi Enabled)
Bluetooth Version 5.0
Bluetooth Range 33'
Bose App Bose Music App

The main differences between Soundbar Ultra and Soundbar 600 are related to the acoustic performance of the Bose Smart Ultra Soundbar. They both support Dolby Atmos encoded content and optimizes content that is not Dolby Atmos encoded through proprietary TrueSpace spatial processing technology to sound just as spacious and immersive. The Bose Smart Ultra Soundbar also includes ADAPTiQ audio calibration technology, which adjusts the sound of the soundbar to best fit your room, no matter the shape or furnishings. The Bose Smart Soundbar 600 offers great dialogue intelligibility, spacious sound, but it doesn’t come with ADAPTiQ. While it is still a great performing system, it does not play as loud, as deep, or as spacious as the Bose Smart Ultra Soundbar. Soundbar 900 offers the same features as Soundbar Ultra, but does not include A.I. Dialogue Mode.

Proprietary Bose TrueSpace spatial processing intelligently analyzes signals other than Dolby Atmos, like stereo or 5.1, and upmixes them to create an immersive multi-channel sound experience with a sense of height in the soundscape. The result? Enveloping immersive sound no matter what you watch.

Unlike Dolby Atmos — which requires compatible content, hardware, content source, and speaker system —TrueSpace will take any content — regardless of how it was encoded or your equipment — and deliver that Atmos-like experience.

Works with Google gives you voice control over content playback on Works with Google-enabled Bose devices. This is done via an additional proxy device such as a Google Mini. The command is given to the proxy device, while the content itself is played on the Bose device. You can set up a Bose device as the preferred speaker in the Google Assistant app — this defaults content playback to that device. If you don’t set the Bose device up as a preferred speaker, you will need to include the name of the Bose device in the command.

No. It only handles the audio output from the TV, no external video goes through the soundbar.

Yes.

For best sound quality, the Bose Bass Module 700 and Bose Bass Module 500 should be placed on the floor against the same wall as the television and soundbar, with an electrical outlet nearby for the power cord. The bass module should not be placed on a shelf or table. For more bass, the bass module should be placed closer to walls and corners. For less bass, the bass module should be pulled away from walls and corners.

No. All sources must be connected to the TV and then a single connection (via the HDMI or optical cable) must be made from the TV to the soundbar.

Yes. It can be controlled by third-party remote controls that include the set of Bose IR commands.

Yes. The optional Bose Soundbar Wall Bracket lets you mount the soundbar to the wall.

Yes. You can group any of our smart speakers and soundbars (Home Speaker 300, Smart Speaker 500, Portable Smart Speaker, Smart Soundbar 700, Soundbar 500, Smart Soundbar 600 and Smart Soundbar 300) together for multi-room listening using the Bose Music app. This way, you can fill your whole home with music – either synchronized, or different music in different rooms.

Yes. Simply say, “Alexa, turn off [speaker name].” or “Hey Google, turn off [speaker name],” (if a compatible Google device is on the same network). This action will stop any content playing, turn off any lights on the light bar, and disconnect Bluetooth devices. If enabled, Amazon Alexa will still listen for voice commands in standby mode.

Yes. Bass can be controlled in the Bose Music app.

Yes. The Bose Smart Ultra Soundbar and the Bose Bass Modules all use the same wireless protocols and can be mixed and matched. However, the design language and materials of the Smart Ultra Soundbar and the Bass Module 700 are designed to complement each other.

Yes. If you desire even more bass, you can wirelessly connect two bass modules to your Bose Smart Ultra Soundbar. But you can only connect two of the same bass modules. In other words, you must connect two Bose Bass Module 700s or Bose Bass Module 500s to a single soundbar. You cannot connect one Bose Bass Module 700 and one Bose Bass Module 500 to a single soundbar.

Yes. You can cast audio content to your group of Bose smart speakers or soundbars through the Bose Music app or on the products themselves. Start by creating a group in the Bose Music app and casting to that group, or by pressing and holding the Action button on the connecting device to pair them into a group that’s playing a cast stream. Group your ground floor speakers, or all the speakers in the house and get the party started.

Download your product’s app now

Available on Google Play and the Apple Store

Owner's guide
Quick start guide

You never heard it like this before



Meet the top-of-the-line soundbar that’s here to pull you deep into the heart of all your favorite content.

Immersive no matter what you’re watching



With Bose Smart Ultra Soundbar you’ll experience truly immersive spatial audio powered by Dolby Atmos and TrueSpace. Plus, A.I. Dialogue Mode automatically balances voice and surround sound for ultra-crisp vocal clarity.

Bose soundbar ultra

Feel your favorite content deeper

Sound from every direction



Two upward firing speakers envelop you in sound from every direction — even overhead.

Bose Ultra Soundbar
Bose Ultra Soundbar

Hear dialogue clearly



No more too loud commercials and too quiet whispers. A.I. Dialogue Mode balances voice and surround sound so you can hear what your favorite characters are saying with crystal clarity.

Features built for the way you live

Just plug and play it



The Bose Smart Ultra Soundbar uses a single connection to your TV. Choose either the HDMI™ eARC connection or the optical audio connection (both cables provided). Simply connect the soundbar to power and download the Bose Music app to your mobile device to complete the setup.

Bose Ultra Soundbar
Bose Ultra Soundbar

Private — or party — listening



Use Bose SimpleSync to connect with different Bose headphones, such as Bose QuietComfort Ultra Earbuds, Bose QuietComfort Ultra Headphones, and Bose QuietComfort Headphones. Plus, select Bose Bluetooth speakers.

Control your way



Amazon Alexa is built in, so just say the word. Or connect the soundbar to a Google device for Works with Google Assistant capabilities.



Voice services (Amazon Alexa, Google Assistant) may vary and may not be available in all languages and countries.

Alexa built-in en works with OK google
Bose Ultra Soundbar

Say it. Watch it.

With Bose Voice4Video technology, your Alexa can do even more. Take control of your soundbar, TV, cable, and satellite box with just your voice. You can turn on your TV and switch inputs between all your connected devices using just your voice.
Bose Soundbar Ultra

Bose Music app

The app walks you through setup, lets you choose your voice assistant, group compatible Wi-Fi-enabled products, and more.

Simple setup

A single connection to your TV via an optical audio cable or an HDMI eARC cable (both cables included).

Stream anything

With Wi-Fi®, Bluetooth®, Apple AirPlay 2®, Spotify® Connect, and Chromecast, you can wirelessly stream whatever you love, however you want.

ADAPTiQ Calibration

ADAPTiQ optimizes the sound of your system for the acoustics of your room. The calibration process measures the properties of your room and adjusts the sound of your system accordingly.

Features

Bose Smart Ultra Soundbar
  • Quick and easy setup
    The Bose Smart Ultra Soundbar uses a single connection to your TV. Simply connect the Bose soundbar to power and download the Bose Music app to your mobile device to complete the setup.
  • Private — or party — listening.
    With Bose SimpleSync, pair your Bose Smart Ultra Soundbar with select Bose headphones for a personal listening experience. Or group your soundbar with other Bose Bluetooth® speakers for a seamless, whole-home audio experience.
  • Microphones
    Noise-rejecting mics listen for your voice commands. Alexa is built-in, or you can access Works with Google Assistant capabilities with a compatible Google device.
  • Control. At your fingertips.
    With the Bose Music app, you can set up your soundbar, choose your voice assistant, and set up Voice4Video, a Bose technology that expands your Alexa voice assistant control capabilities so you can control your soundbar, TV, cable, or satellite box with just your voice.
  • Stream anything
    With Wi-Fi, Bluetooth, Apple AirPlay 2, Spotify Connect, and Chromecast, you can wirelessly stream whatever you love, however you want.
  • ADAPTiQ calibration
    ADAPTiQ optimizes the sound of your system for the acoustics of your room. The calibration process measures the properties of your room and adjusts the sound of your system accordingly.

Why buy from Bose.com

Ratings and Reviews

Rated 4 out of 5 by from Crystal Clear I bought this about two weeks ago to replace an old pieced-together system, and I'm so glad I did.. It takes up less space, but gives off a much better sound. I purchased the sound bar, base unit and surround speakers, and it was so easy to get it working with my television.
Date published: 2024-02-12
Rated 4 out of 5 by from UpGraded bought this new system about 2 weeks ago.... it's an upgrade from my v-25 lifestyle system......... the instructions on setup could be ALOT BETTER... Bose isn't the only one doing this crap..........It's like instructions from IKEA..........setting up was a little time consuming as I purchased the ultra sound bar, the bass module, and omni speakers, and ceiling mounts all with the same IKEA type directions
Date published: 2024-01-22
Rated 4 out of 5 by from Great sound horrid app and setup We purchased a couple weeks back - ultra, new subwoofer and the wireless 700 surround. 1. Once we got the speaker working with TV - sound is simply incredible! Everyone has noticed the minute they hear it - clear, basses are bass, treble is treble - no distortion. HOWEVER - the wireless setup and app are horrific. Has always been a challenge withnoevious soundbar and sound touch app but the BOSE music app is hands down useless. I have spent HOURS so far trying to get the app to connect to soundbar - it let us name it in initial setup but everytime we open it says unavailable. It has “uploaded” updates several times but it clocks and clocks and you have to physically turn off the app. Have deleted and reloaded twice. It recognized username and password with no problem but refuses to recognize the named soundbar. Worse yet - we are trying to add the 700 surround speakers and they do NOT exist in the add a product section. Nor are they truly wireless in my view as the adapter where power connects is 3 times bigger than the speakers themselves - where the heck do you put that when you are mounting speaker behind you - cord isn’t long enough and you can’t bury it I. The wall - it is simply too big. So - Sounds in bar and bass - unparalleled. Ear of use and inability to fully setup or use app features or surround after 2 weeks - 0 stars. And I. The app there is no chat feature for help and faqs do t cover the issues
Date published: 2024-01-20
Rated 4 out of 5 by from Almost Perfect I love the sound and it's great. I can not hook up some existing wireless earbuds to it because they are not Bose. Some times people have products that could still be used that don't need to be replaced. It's not financially best to make everyone have only Bose products.
Date published: 2024-01-04
Rated 4 out of 5 by from Great sound cheesy design features bought the ultra kit. surround speakers subwoofer and ultra sound bar. Sound is excellent and I feel the system adapted well to my unusual room environment. Install was less good. For the subwoofer and surround speakers the 120 Volt plug is polarized one side is square the other round. the cord on the other hand is round and round. While polarization is probably irrelevant for these devices this miss match made the plug fit poorly and required "fiddling" to get a good connection. Installing the speakers requires you to connect the DC cables to a "base" and then attach the base to the speaker. the screw for this is very small. slightly larger than an eyeglass screw. the steel screw threads into a brass nut embedded in the speaker at the same time the screw is captive in the plastic base. this made it very difficult to attach the speaker to the base. In the end you need to back the screw out until it is flush on the speaker side of the mount then squeeze the speaker onto the base and then tighten the screw. The base design also assumes the wire will exit from the wall whereas in reality most installs will have the wire running up the wall. Sounds great though.
Date published: 2023-12-27
Rated 4 out of 5 by from Sounds great I'm still learning about it. Not sure it's as wonderfull as it claims yet. I'm still working on the settings. It sure is loud. The bass is louder in the next room. Still working on it but I think I will love it.
Date published: 2023-12-23
Rated 4 out of 5 by from Great Great speaker. Although sometimes it dies not connect with the TV. Have to unplug it and turn it back on.
Date published: 2023-12-16
Rated 4 out of 5 by from Can’t hold onto wifi. It sounds good but it keeps dropping its WiFi connection. This is becoming a pain!
Date published: 2023-12-15
Rated 4 out of 5 by from Smart soundbar Sound bar is awesome. Definitely would buy this product again. This sound bar alone is good don’t have to buy anything else.
Date published: 2023-12-13
Rated 4 out of 5 by from Would have been 5 Stars if For as much as this cost you would think you could program your dish remote to control the volume so you don’t need to use 2 remotes. Purchased as a Christmas present for my dad and mom so he wasn’t happy with 2 remotes. Other than that being his only complaint it’s a great sound bar btw technical support was amazing I couldn’t get the surround 700 to work correctly.
Date published: 2023-12-05
Rated 4 out of 5 by from Good sound for the package This is a great soundbar, not home theater. If your use to a full blown home theater set up this won’t be anything close but for a soundbar it is impressive. It is Bose, Bose has always impressed. Music sounds great and set up is as easy as it can be. The earc set up can use some improvement to better sync but only con I see. Watching movies is good. I wish they included a subwoofer but this little unit does amaze. The fit and finish is what Bose is known for, outstanding. Designs did an awesome job. The Dolby atmos did amaze me. Coming from a sound bar it sounded amazing. It filled the room making it sound like there were more speakers and occasionally had my guest looking for them around the room. I will just finish with and keep in mind it’s a soundbar, this is 1 of the if not best soundbars I have heard.
Date published: 2023-12-01
Rated 4 out of 5 by from Soundbar is great, still getting used to the app. I've been using the smart ultra soundbar for several weeks now. Have enjoyed it enough to decide on adding the subwoofer and satellite speakers. Prices have been lowered for holiday sales, if price is still an issue consider purchasing Bose reconditioned items.
Date published: 2023-11-29
Rated 4 out of 5 by from Bose Smart Ultra Soundbar This soundbar is very good. It came very well packaged with everything that is needed to setup and being listening on your tv. The setup interface via the app was very easy to use. Connecting music is something that can be done very simply. The sound is very good quality and makes movies, music and tv more enjoyable. The interface utilizing the eARC system is not that great however. Most times when I turn the tv on it defaults to the tv speakers until I manually go in and select the BOSE. I wish this process was simplified as I have set the speaker output to the hdmi and bose soundbar. Might be something that I am doing wrong. However, even with that in mind this is a great soundbar and I would definitely recommend
Date published: 2023-11-15
Rated 4 out of 5 by from Powerful single unit You can definitely hear difference when you switch from tv speakers to bose soundbar. Sound is deeper with great amount of bass. Love the surrounding effect while playing games and streaming movies. For single unit I think it can't get better than that I'm sure it would sound more with additional speakers but if you are looking just for deeper sound for your movie watching experience, I'm sure that you will be pleased with this product. Great quality. I feel that this sound bar would look a bit more modern and flashier if there would be some sort of option to display maybe like a build it clock or lights. Overall design is very similar if not the same as previous models. You would think that upgraded, newer version should have some sort of changes outside not only features that it offers. Set up on the other hand is quick and easy. Can be done within minutes.
Date published: 2023-11-12
Rated 4 out of 5 by from Solid Choice for a Soundbar The soundbar is a solid piece. The build quality is good and sounds great right out of the box. The design of the speaker is rugged, yet very classic looking. The set up is a bit tricky and it takes a couple days to figure out the features. The bass is ok by itself for most people, but it lacks punch. Would definitely recommend adding the bass module if possible. The surround sound is pretty amazing, and the Atmos content is quite impressive. It feels like the whole scene fills the room. I don’t think you’ll find a better option in a soundbar for Dolby Atmos content. Remote is a bit flimsy, but does what it’s supposed to do. The app that gives you a control of the product is fantastic. You can set the volume, tone, etc…right from your phone. I highly recommend this soundbar . 100% worth the price.
Date published: 2023-11-07
Rated 4 out of 5 by from Crisp Sound quality with Powerful Effects The Bose Smart Ultra Soundbar is an amazing soundbar. I have been waiting to add a soundbar to my second most watched TV and glad I was able to find the Bose soundbar. Once delivered, I had to set up an account with Bose which did not take too long and the rest was plug and play. Although I wish the soundbar worked with Bluetooth on my TV but I was unable to connect it successfully. I used the provided HDMI cable and plugged it in directly to the TV. I noticed there was an option for Bluetooth but did not see that in the directions provided. I hope to continue using these speakers and.emjoy the sound quality. I also noticed it did not come with any wall anchors that would have made it easier to place. Overall, I would recommend this to my family and friends.
Date published: 2023-10-20
Rated 4 out of 5 by from Powerful soundbar. i have been looking for soundbar that would enhance my “movie watching” experience. Sound from my tv is a bit flat and i wanted to add something to bring it to life. Set up for bose soundbar is pretty easy don't need to be tech savvy to get it going. Just connect bar to the outlet, plug in HDMI cable and/or optical cable. Then install Bose app on your phone or tablet and follow the steps. App will ask you to plug in (included) headsets that will help to calibrate and set up sound for the spot in your area that you are going to use to watch/listen Tv from. Soundbar itself has modern, nice to eye look with glass top, rubber pads on the bottom the prevent from movement or falling down. Only thing that missing or i would prefer is some type of display. It's hard to tell how high volume is, it doesn't display anything just blinks if you push any button on the remote. For this high class of a soundbar i would expect a little bit more in that department , make it look a little more fancy or high tech. I guess you can keep it on max and control it from tv remote. Remote comes only with 7 buttons but most settings are available in the app also the volume control. Sound is crisp, fills out the room definitely upgrade from tv speakers. Good level of bass and treble that can be controlled also from app. I think that depending on the goal that you trying to achieve it can be just enough to get that special effect that you are looking for or if you want a little more shake it would be better paired with subwoofer to get more bass and make it sound deeper. I think it's great bar for smaller room by itself for bigger room probably paired with modules and/or speakers. Innovative surround sound ( Atmos) added height channels to allow 3 dimensional experience again it's amazing feature if you are close enough. I tested it in my living room and in my gaming room where tv was closer and more compacted and definitely it was a winning set up. I have app connected to my pandora account and i can turn it on from my phone and listen to favorite music. Sound is clear and feels like it comes from same room even when I was upstairs. I was also able to connect bar to my alexa device getting updates and notifications though the soundbar ( never miss the reminder even if you aren't in same room). It also works with apple airplay, chomecast, spotify, iheart radio, tunein, siriusxm. A.I dialogue mode enhances quality of spoken words. If you play a movie that you watched many times you will definitely notice difference. I encountered little issue with the soundbar. Randomly one of the days soundbar stopped working. I thought turn it on. Light was blinking but sound was off. I tried pair it again, but it wouldn't connect. I thought that it was my wifi but other devices worked just fine. I tried another day and still no luck. Decided to unplug soundbar and hope it will reset and actually it worked, and everything seems fine now. Guess it was some sort of a glitch.
Date published: 2023-10-19
Rated 4 out of 5 by from No More Closed Captions For Me I was excited to receive this Bose Smart Ultra Soundbar as I had high hopes for this product. Bose is known for its superior sound quality and I was hoping to experience it for myself. When unboxing the soundbar I was shocked to see the minimal instructions included. I struggled at first because it has Bluetooth capabilities, but apparently that’s not what can be used to hook up the soundbar to the TV. Once I figured that out the hard way, created a Bose account, and downloaded the app, it worked pretty well. The frustration of having to set up a Bose account left me getting countless emails from Bose which was a surprise. Using the remote is easy and basic but it could and should be enhanced to include more features and settings for bass, treble, etc. With that being said, the sound quality is wonderful and I don’t have to use closed captions any longer, which is a welcomed surprise. Aside from those items above, overall, the soundbar’s sound quality is great. I do like the AI feature as well, it’s unique. I also love how it feels like a full surround sound experience in my living room. Hearing sounds to the left of me as if it’s right next to my ear is fascinating and new. I love it and highly recommend it.
Date published: 2023-10-16
Rated 4 out of 5 by from More control in audio We need to have more control on audio , like for the soround speakers that they are located on the back of the room , y can’t really hear them on the back , for the center speaker needs more vocal sound , u guys need to split the sounds in all the speakers
Date published: 2023-10-03
Rated 3 out of 5 by from Poor instructions Bose thinks it’s clever to not include detailed instructions. You may have to call service numerous times to actually talk to a knowledgeable human. Once you do an exhaustive search of the internet you can finally figure out how to use the features. I bought two sets of speakers and found out the top of the line Bose sound bar can only service one set of speakers.
Date published: 2024-04-17
Rated 3 out of 5 by from Not easy to set up - plan on calling tech assist I got the soundbar a week ago. It doesn’t psynch up well when turning on my Apple TV. I have to reconfigure it because it rattles, is booming and sounds like a train in my living room. I wish I could say it was a plug and play but I had to contact technical assistance to set mine up. It wasn’t clear in the instructions.
Date published: 2024-04-13
Rated 3 out of 5 by from Not plug and play I did buy this about a month ago and had/have issues getting the digital optical cable to work. I have an older Hitachi Plasma and the sound bar does not recognize the signal coming from it and I do not have a HDMI eArc connection. I did however talk with a Bose tech who was able to get it working through my Fire Stick, not ideal but working.
Date published: 2024-02-21
Rated 3 out of 5 by from Underwhelmed Purchased at Christmas. I had really high hopes that the ultimate sound bar would improve my TV experience as this isn't my first Bose purchase. I'm muchly underwhelmed with the bar. To be honest my Samsung 85 inch TV has just as good of sound. That sound was included with the price of the TV. So then I thought I would log on to my Spotify account and see how that sounded. Again, disappointed! Especially for what I've had to pay for the bar. Still deciding if I'm going to send it back. Set up was just OK. Could be a little less confusing. Shipping was the worst. Ya, I know it's not part of the product review but it about who Bose trusts their products with. UPS is terrible!
Date published: 2024-01-21
Rated 3 out of 5 by from The sound bar works nicely but there were no instructions. It is still not set up correctly and I have to use 2 remotes. I don't have time to search the internet for videos or instructions so the tv now turns itself on when I turn it off and most frustrating is the lack of instructions.
Date published: 2023-12-29
Rated 3 out of 5 by from Strong Sound, Weak Rear I’m impressed with the overall quality of the Bose wireless sound system compared to my previous Polk wireless system I purchased 6 years ago. However I’m concerned with sound level of the rear speakers. They don’t seem as loud or clear as the Polk system. I tried adjusting the other speaker volume levels which is quite easy to do with the Bose app on my phone. It’s helped a bit but I’m still disappointed. If not for the weak rear speakers I would rate the system it 5 stars.
Date published: 2023-12-28
Rated 3 out of 5 by from Not so Great as I thought It does not perform as I expected. Neither I can adjust anything of sound quality.
Date published: 2023-12-07
Rated 3 out of 5 by from Audio seems to disconnect from TV even if I have it set to HDMI-ARC
Date published: 2023-12-03
Rated 3 out of 5 by from Great Sound Quality .....when it works. This soundbar sounds absolutely amazing... when it works. I want to give this sound Bar 5 stars so badly. the surround sound is phenomenal. You use this headset thing to set it up and it makes it where it sounds like someone is right next to or behind you. The reason I have issues is the connection. I tried connecting it with Bluetooth to the TV and it would work ok for about 10 minutes and then it would have a huge audio delay. after a day of trial and error I used an optic audio cable to connect the soundsbar. the sound sounded good, but I had to use the Bose remote seperate from my TV to change the volume. After dealing with Bose support they told me to connect it to ARC HDMI so I did that. It worked graet for a couple of days. and then became an issue where every time I turned the TV off the soundbar would disconect. When I turned the TV back on, it recognized that audio should be going to ARC, but the soundbar wasnt making noise. It was pretty much 50/50, sometimes just pushing power on the sound bar would reconnect it. Other times I would have to unplug the soundbar from the wall and plug it back in for it to work. I shouldnt have to unplug and replug in a soundbar every time I want to watch a movie.
Date published: 2023-12-01
Rated 2 out of 5 by from No sound from sound bar I purchased this a couple weeks ago and am very unhappy. Several mornings when turning the tv on I get no volume at all from the sound bar. I called customer service once and they were useless solving the problem.
Date published: 2024-04-19
Rated 2 out of 5 by from Little Improvement If this Bose idea of simplicity, God help us all. First, trying to purchase the soundbar was horrible. It took four calls before I could understand the sales rep. They changed the price three times elevating the cost each time, all due to language or dialect problems. Involving the Loyalty Program, I traded in the Lifestyle V35 system in pristine condition in its original packaging. What a mistake that was. Bose boasts the Ultra 900 clarity of dialogue, with only a modicum of improvement when compared to the V35 system. I've been purchasing Bose high-end products since the 90's. With their support system removed from the U.S., trying to get help or support is an effort in futility. All I can get from them is "I'm sorry." It appears Bose is more interested in PR vs R&D. Needless to say Bose does not appear to be interested in customer satisfaction. Although they say the Soundbar Ultra 900 is superior to other manufacturers, there is nothing Ultra about it, except its high price. The remote is a joke. Everything has to be done through the app and cell phone. The app is like trying to navigate through a labyrinth. On the positive side, the unit is well-designed and attractive but that's it about it. Whether I continue to buy Bose products in the future is up in the air.
Date published: 2024-01-30
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